Senior Design Challenge x Dartmouth-Hitchcock Medical Center

What I did:

  • Spearheaded clinician wellness initiatives to reduce burnout and increase problem-solving by empowering clinicians, providing a support system and advocating for clinician voices to administration

  • Designed and co-authored a design-sprint for clinician facilitator’s guide for Director of Employee Well-Being and project report using Figma

  • Created a wellness guide for department heads to prevent clinician burnout through facilitated 60-minute design-sprint

  • Managed full communication lifecycle: advertisement reach-out, meeting setup, and client follow-up

  • Ensured efficient team meetings and follow-through by enforcing tri-weekly team meeting agendas using Notion

 

The Senior Design Challenge is an interdisciplinary capstone course for Dartmouth College undergraduates. In this course, teams of students use a human-centered design (HCD) approach to tackle real-world challenges posed by a variety of partner organizations. They collaborate over the course of a twenty-week long period to conduct primary and secondary research, data analysis, idea generation, and iterative prototyping to create a product, service, or experience that addresses a real human need in our local and global community.

From January to June 2021, my team of four Dartmouth College seniors used human-centered design methodology to create an intervention that targets clinician burnout at the Dartmouth-Hitchcock Medical Center (DHMC). We worked with DHMC staff, the Levy Health Care Delivery Incubator at The Dartmouth Institute for Health Policy and Clinical Practice (TDI), and national burnout specialists.

Link to complete Figma project report and final deliverables.

Link to Dartmouth Senior Design Challenge website.

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